FREQUENTLY ASKED QUESTIONS
We posted some frequently asked questions here, and hope it can help you short your searching trip. You are also welcomed to contact our service teams by chatting on line or sent us E-mails.
♦ General Questions For Factory:
A: XingWei reflective is a manufacturer of reflective material such as reflective Sheeting, reflective fabric, photoluminescent sheeting. Yodean Import and Export Co., Ltd is fully subsidiary of XW reflective, focus on export sales. Please review our company information here.
A: Our factories are located in Lin An City and Huang Shan City, and our international trading office is located in Hang Zhou City China. If you are interested in paying a visit, please contact us for visit request, such as your target for visit, your prefer schedule etc. We will help you with your plan.
A: From Huangshan to Shanghai – 4-5 hours for Driving/Train
From Huangshan to Guangzhou – 6 hours for Flight/Train to Hangzhou, then 3 Hour to Huangshan by driving
A: We have our own factories and focus on reflective material, decorative material, the solar film for more than 17 years in China.
We serve as reflective material to several international sports brand. For shoes and garments. We could also provide professional suggestions and best solutions to your new development on the reflective issue.
A: You can view the certification we have here. Talk is cheap. We offer FREE samples that you can check quality by yourself, and we accept trial order. Our Aftersales make you can buy from us without worries. If you received bad quality goods or faulty goods, please take a photo of them and sent emails to us. We will reply within 24 hours to deal with the problem.
♦ Samples & MOQ & Trial Order & Leading Time:
A: Normally MOQ is 10 rolls, but we accept trial order. It’s better to contact our team and list your demands, then we can help you as we can.
A: We could provide free sample for checking quality. You can request samples by chatting with us or sent Email to us.
A: Once we received your request and make agreements with the sample, it can be shipped out within 3-5 working days.
A: Yes. We do OEM project, but customized product needs to reach the MOQ. It’s better to contact us for more information. If we make an agreement for customized things, you will absolutely get samples for it.
A: For sample, freight, we accept Paypal, Western Union etc. For Bulk order, we accept T/T， L/C at sight. You can contact us for more payment method.
A: If we have enough stock for the goods, it will be shipped out within 3 working days. Otherwise, Leading time will be 7-10 days. It’s up to the season and your quantity.